SHINESKY Anti-UV Silicone IP68 Waterproof LED Strip Light DC24V Underwater Neon Flex For Saltwater Pool And Boat Lighting

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Frequently Asked Questions

Q1 What are the best selling LED products?

Our best-selling products include the RGBW Series, High Efficiency Series, Super Length Series, CCT Dual White Series, and Aluminium Profiles.

Q2 Can you provide OEM/ODM customized products?

Sure, our LED strips can be customized with different sizes, layouts, custom logos, and labels. Designs and samples should be confirmed and approved first.

Q3 What customization options are available for OEM orders?

We offer extensive customization including custom sizes, unique PCB layout designs, customer brand logos, and specific packaging labels.

Q4 What is the standard lead time for orders?

Normally we ship orders within 3-10 days. However, it may take slightly longer if there is a heavy production load or for highly customized products.

Q5 Do you offer a warranty for your products?

Yes, we offer a 3-year or 5-year warranty depending on the specific product category.

Q6 How do you handle warranty claims?

Once a quality issue is identified and certified by our engineering team, we will replace the items and cover all replacement freight costs.

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